On 18 March 2020 the Prime Minister provided further guidance on how residential aged care providers should manage visitors within their facilities.

We are committed to providing the safest environment possible for both residents and the teams who provide their care while managing the ongoing emotional, social and mental health of our residents. Royal Freemasons are not, unless directed to by the Department of Health, eliminating visiting hours, however we have implemented the following measures as guided by the Department of Health effective Wednesday 18th March 2020.


The introduction of an online booking system will further limit the number of visitor groups able to attend each facility at any one time.

We have introduced a Visitor Monitor role to support the ongoing implementation of our protections. This person will greet and support you as you visit the facility.


Contact Us

For further information please call 1300 176 925 or email access@royalfreemasons.org.au



Royal Freemasons is passionate about our service and welcomes feedback on our team and facilities. Please click here to access our feedback form.